{
  "results": [
    {
      "name": "Participant Profiles",
      "description": "Centralised participant records including goals, funding, contacts, documents and case notes. Tags: participants, ndis, crm.",
      "category": "Participant Management",
      "display_order": 1,
      "source_url": null
    },
    {
      "name": "Goals Tracking",
      "description": "Track participant goals, progress and outcomes over time.",
      "category": "Participant Management",
      "display_order": 2,
      "source_url": null
    },
    {
      "name": "Funding Management",
      "description": "Manage NDIS plans, budgets and funding categories per participant.",
      "category": "Participant Management",
      "display_order": 3,
      "source_url": null
    },
    {
      "name": "Contact Records",
      "description": "Maintain relationships with families, guardians and external stakeholders.",
      "category": "Participant Management",
      "display_order": 4,
      "source_url": null
    },
    {
      "name": "Notes and Case Management",
      "description": "Structured case notes and ongoing case management workflows.",
      "category": "Participant Management",
      "display_order": 5,
      "source_url": null
    },
    {
      "name": "Document Storage",
      "description": "Secure document storage tied to participant records.",
      "category": "Participant Management",
      "display_order": 6,
      "source_url": null
    },
    {
      "name": "Smart Rostering",
      "description": "Match staff availability, qualifications and participant preferences automatically. Tags: rostering, scheduling, workforce.",
      "category": "Rostering & Scheduling",
      "display_order": 7,
      "source_url": null
    },
    {
      "name": "Shift Scheduling",
      "description": "Plan and publish shifts across teams and sites.",
      "category": "Rostering & Scheduling",
      "display_order": 8,
      "source_url": null
    },
    {
      "name": "Availability Tracking",
      "description": "Capture staff availability and unavailability in real time.",
      "category": "Rostering & Scheduling",
      "display_order": 9,
      "source_url": null
    },
    {
      "name": "Mobile Workforce Management",
      "description": "Mobile app for staff to view shifts, clock on/off and complete tasks.",
      "category": "Rostering & Scheduling",
      "display_order": 10,
      "source_url": null
    },
    {
      "name": "Award Interpretation",
      "description": "Automated SCHADS award interpretation for accurate pay calculations.",
      "category": "Rostering & Scheduling",
      "display_order": 11,
      "source_url": null
    },
    {
      "name": "Shift Matching",
      "description": "Intelligent shift matching based on skills, qualifications and preferences.",
      "category": "Rostering & Scheduling",
      "display_order": 12,
      "source_url": null
    },
    {
      "name": "Recurring Rosters",
      "description": "Set up recurring roster patterns for predictable schedules.",
      "category": "Rostering & Scheduling",
      "display_order": 13,
      "source_url": null
    },
    {
      "name": "Bulk Claiming",
      "description": "Submit NDIS claims in bulk with validation and error checking.",
      "category": "Billing & Finance",
      "display_order": 14,
      "source_url": null
    },
    {
      "name": "PRODA Integration",
      "description": "Direct integration with PRODA for NDIS claiming workflows.",
      "category": "Billing & Finance",
      "display_order": 15,
      "source_url": null
    },
    {
      "name": "Invoice Generation",
      "description": "Generate compliant invoices for participants, plan managers and self-managed clients.",
      "category": "Billing & Finance",
      "display_order": 16,
      "source_url": null
    },
    {
      "name": "Funding Reconciliation",
      "description": "Reconcile claims against NDIS funding and detect discrepancies.",
      "category": "Billing & Finance",
      "display_order": 17,
      "source_url": null
    },
    {
      "name": "Payment Tracking",
      "description": "Track outstanding payments and reconcile against bank feeds.",
      "category": "Billing & Finance",
      "display_order": 18,
      "source_url": null
    },
    {
      "name": "Financial Reporting",
      "description": "Detailed financial reports across services, sites and funding sources.",
      "category": "Billing & Finance",
      "display_order": 19,
      "source_url": null
    },
    {
      "name": "Incident Management",
      "description": "Log, investigate and escalate incidents with full audit trail.",
      "category": "Compliance",
      "display_order": 20,
      "source_url": null
    },
    {
      "name": "Risk Registers",
      "description": "Maintain organisational and participant-level risk registers.",
      "category": "Compliance",
      "display_order": 21,
      "source_url": null
    },
    {
      "name": "Audit Tracking",
      "description": "Track audit readiness and evidence across NDIS and aged care standards.",
      "category": "Compliance",
      "display_order": 22,
      "source_url": null
    },
    {
      "name": "Policy Management",
      "description": "Centralised policy library with version control and acknowledgements.",
      "category": "Compliance",
      "display_order": 23,
      "source_url": null
    },
    {
      "name": "Staff Compliance",
      "description": "Monitor staff training, checks and certification expiry.",
      "category": "Compliance",
      "display_order": 24,
      "source_url": null
    },
    {
      "name": "Mandatory Reporting",
      "description": "Workflows for mandatory reporting obligations.",
      "category": "Compliance",
      "display_order": 25,
      "source_url": null
    },
    {
      "name": "Staff Records",
      "description": "Comprehensive staff records including HR, qualifications and history.",
      "category": "Workforce Management",
      "display_order": 26,
      "source_url": null
    },
    {
      "name": "Qualification Tracking",
      "description": "Track qualifications, checks and expiries with automated alerts.",
      "category": "Workforce Management",
      "display_order": 27,
      "source_url": null
    },
    {
      "name": "Timesheets",
      "description": "Digital timesheets integrated with rostering and payroll exports.",
      "category": "Workforce Management",
      "display_order": 28,
      "source_url": null
    },
    {
      "name": "Leave Management",
      "description": "Manage staff leave requests, balances and approvals.",
      "category": "Workforce Management",
      "display_order": 29,
      "source_url": null
    },
    {
      "name": "Performance Management",
      "description": "Track staff performance reviews, goals and development.",
      "category": "Workforce Management",
      "display_order": 30,
      "source_url": null
    },
    {
      "name": "Operational Dashboards",
      "description": "Real-time dashboards across operations, rostering and service delivery.",
      "category": "Reporting & Analytics",
      "display_order": 31,
      "source_url": null
    },
    {
      "name": "Financial Reporting",
      "description": "Financial dashboards across funding, revenue and margins.",
      "category": "Reporting & Analytics",
      "display_order": 32,
      "source_url": null
    },
    {
      "name": "Compliance Reporting",
      "description": "Compliance dashboards for audit and regulatory reporting.",
      "category": "Reporting & Analytics",
      "display_order": 33,
      "source_url": null
    },
    {
      "name": "KPI Tracking",
      "description": "Configurable KPIs and benchmarks across the organisation.",
      "category": "Reporting & Analytics",
      "display_order": 34,
      "source_url": null
    },
    {
      "name": "Exportable Reports",
      "description": "Export reports to Excel, PDF and CSV for stakeholders.",
      "category": "Reporting & Analytics",
      "display_order": 35,
      "source_url": null
    },
    {
      "name": "Workflow Automation",
      "description": "Configurable workflow automation across operational processes.",
      "category": "Automation",
      "display_order": 36,
      "source_url": null
    },
    {
      "name": "Notifications",
      "description": "Automated notifications for staff, participants and managers.",
      "category": "Automation",
      "display_order": 37,
      "source_url": null
    },
    {
      "name": "Escalation Rules",
      "description": "Rule-based escalation for incidents, approvals and exceptions.",
      "category": "Automation",
      "display_order": 38,
      "source_url": null
    },
    {
      "name": "Approval Flows",
      "description": "Multi-step approval flows for shifts, expenses and changes.",
      "category": "Automation",
      "display_order": 39,
      "source_url": null
    },
    {
      "name": "Automated Reminders",
      "description": "Automated reminders for compliance, training and renewals.",
      "category": "Automation",
      "display_order": 40,
      "source_url": null
    }
  ],
  "references": {
    "primary": "https://flowlogic.com.au",
    "website": "https://flowlogic.com.au",
    "pricing": "https://flowlogic.com.au/pricing",
    "docs": "https://docs.flowlogic.com.au",
    "contact_sales": "mailto:sales@flowlogic.com.au",
    "support": "https://flowlogic.com.au/support",
    "status": "https://status.flowlogic.com.au",
    "demo": "https://flowlogic.com.au/book-a-demo"
  },
  "as_of": "2026-07-17T05:16:14.991Z"
}